Public Offer Agreement

Dear Buyer! Please carefully read the provided text of the public offer. If you do not agree with any of its clauses, you may refuse to purchase the Services or send us your comments and suggestions.

This agreement is addressed to individuals (hereinafter referred to as the "Buyer"). The online service is provided by LLP "Tanda App" (hereinafter referred to as the "Seller"). The Seller and the Buyer have concluded this agreement as follows:

1. Terms and Definitions

1.1. Offer – a public proposal by the Seller, addressed to any individual or legal entity, to purchase the Services on the existing terms contained in the Agreement, including all its appendices.

1.2. Agreement – this Offer, as well as the Site Terms of Use and Privacy Policy, as amended and supplemented from time to time.

1.3. Seller – LLP "Tanda App", implementing the Services presented on the Site.

1.4. Buyer – an individual accepting the Offer from the Seller on the terms contained in the Agreement.

1.5. Acceptance – full and unconditional acceptance by the Buyer of the Offer terms.

1.6. Services – a complex of paid and/or free informational services provided by the Seller in the relevant sections of the Site.

1.7. Registration on the Site – the procedure for creating an account on the Site and obtaining credentials by the Seller. Registration is carried out based on Registration data voluntarily and consciously provided by the Buyer.

1.8. Site — a set of electronic materials of the Seller posted on the Internet at https://tandakids.kz, containing information about the Services, their cost, and conditions of provision.

1.9. Registration data – any information relating to a directly or indirectly identified or identifiable individual, which may be required for payment and execution of Services under this Agreement.

1.10. Terms of Use – terms and conditions set forth at https://tandakids.kz/en/documents/user-agreement or otherwise established by the Seller regarding permissible or impermissible use or activities by the Buyer related to the Services.

1.11. Privacy Policy – a statement by the Seller disclosing some or all of the ways the Seller gathers, uses, discloses, and manages the Buyer's data, available at https://tandakids.kz/en/documents/privacy-policy.

2. General Provisions

2.1. In accordance with paragraph 5 of Article 395 of the Civil Code of the Republic of Kazakhstan, this document is a public offer, and upon acceptance of the conditions set out below, the Buyer makes an acceptance of this offer in accordance with the terms of this Agreement. In accordance with Article 396 of the Civil Code of the Republic of Kazakhstan, the registration of the Buyer on the Site, use of the Site's functionality, or payment for the Services constitutes acceptance of the offer, which is considered equivalent to concluding the Agreement on the terms set forth in the offer. Ignorance and/or failure to familiarize oneself with the terms of the Agreement does not exempt the Buyer from liability for non-compliance with its conditions.

2.2. This Agreement establishes the conditions for using the Site by Buyers who, after Registration on the Site and/or payment for Services, by using the Site and its services, become users of the Site and Services provided by the Seller.

2.3. The Seller reserves the right, at its sole discretion, to change and/or supplement the Agreement at any time without notice to the Buyer. The current version of the Agreement is available on the Site at: https://tandakids.kz/en/documents/offer

2.4. Use of the Site, any of its services, and functionality by the Buyer after any changes and/or additions to the Agreement implies the Buyer's consent to such changes and/or additions.

2.5. The Buyer undertakes to regularly, at least 1 (one) time in 14 (fourteen) days, familiarize themselves with the content of this Agreement in order to timely learn of any changes and/or additions to it.

2.6. If the Buyer does not agree to abide by this Agreement, they have the right not to use the Site, delete their account, and/or cease using the Site.

2.7. The Buyer is notified that in fulfilling its obligations, the Seller may engage/use, including providing the Buyer access to third-party services, software, websites, etc. (hereinafter - "Third-party products"). The Buyer hereby undertakes to independently read and comply with the terms of use, licensing agreements, terms and conditions, etc., of such Third-party products.

3. Subject of the Agreement

3.1. The Seller provides the Buyer with Services with functionality as described on the Site.

3.2. The Seller provides, and the Buyer pays for the Services, the cost and functionality of which are posted in the relevant sections of the Site. The cost of Services may be changed by the Seller unilaterally by changing the information on the Site.

3.3. All information materials presented on the Site are for reference only and may not fully convey accurate information about the conditions of the Services provided. If the Buyer has any questions regarding the conditions of the Services provided, before paying for the Services, they must contact the contact person for consultation by phone or send a request to the email address indicated in the relevant sections of the Site.

4. Rights and obligations of the parties

4.1. The Seller undertakes to:

4.1.1. Provide the necessary information about the Services. The information is posted on the Seller's Site.

4.1.2. Provide consulting support regarding the provided Services, the order and rules for placing an order by phone, email, or other means of communication.

4.1.3. In case of changes in the terms of providing Services already paid for by the Buyer, notify the Buyer at least 24 hours before such changes take effect.

4.2. The Seller has the right to:

4.2.1. Unilaterally change the cost of Services, as well as other conditions for providing Services.

4.2.2. In case of violation of the Site's terms of use, the Seller is not responsible for the quality of the Services and is exempt from liability.

4.2.3. Perform modifications to any Site software, suspend the Site operation upon detecting significant malfunctions, errors, and failures.

4.2.4. Use the Buyer's Registration data provided by the latter in any way that does not contradict the law.

4.2.5. Consult the Buyer during the registration/confirmation/payment for the Services.

4.2.6. Assign or otherwise transfer its rights and obligations arising from its relations with the Buyer to third parties.

4.2.7. Suspend the Buyer's access to the Site or its individual elements for the purpose of carrying out technical work.

4.2.8. At its own initiative, make changes to the Site's functionality.

4.2.9. Use "cookies" technology. "Cookies" do not contain confidential information and are not transferred to third parties.

4.3. The Buyer undertakes to:

4.3.1. Independently and timely familiarize themselves with the cost and other conditions of the Services.

4.3.2. Fill in the necessary mandatory fields on the Site during registration, specifying reliable contact information.

4.3.3. Pay for the Services on the terms and at the cost effective at the time of payment.

4.3.4. Immediately notify the Seller of any changes in their Registration data in writing.

4.3.5. Not reproduce, repeat, copy, sell, or use for any purpose the information and materials that became available to them on the Site.

4.3.6. Check the current version of this Agreement at each visit to the Site.

4.3.7. When using the Site, comply with the Site's Terms of Use.

4.4. The Buyer has the right to:

4.4.1. Demand from the Seller compliance with the terms of this Agreement.

4.4.2. Edit Registration data about themselves. The Buyer gives consent to the use and processing by the Seller of their Registration data in accordance with the Privacy Policy.

5. Payment for Services

5.1. Payment for services can be made by the Buyer through a payment module or otherwise separately agreed upon by the parties.

5.2. If more than one payment method is displayed on the Site, the Buyer independently chooses a convenient payment method.

5.3. The Buyer transfers funds to the Seller in the amount of the cost of the Services by 100% prepayment.

5.4. By connecting the payment card binding service, the Buyer confirms their consent to the storage of information by third parties.

5.5. When using the online payment service, the Buyer, for security purposes, independently carries out a secure termination of the online payment service.

5.6. The Seller hereby informs the Buyer that payment by the Buyer for the cost of Services is the sale of mass media products placed on an Internet resource.

5.7. Payment for Services is non-refundable, except in the cases specified below:

• 5.7.1. If the Buyer refuses the Services within 14 calendar days from the date of payment. The refusal must be formalized in a written application.
• 5.7.2. If the Services are not provided due to the Seller's fault, the funds are subject to return.

6. Informational messages

6.1. The Buyer agrees to receive updated information, informational messages with the latest news, new offers, special offers, and sales announcements.

6.2. The Buyer can select mailing parameters or opt-out.

6.3. The Buyer agrees to the recording of telephone conversations to improve the quality of service.

6.4. Prices in the newsletter and advertising are not a public Offer.

7. Other conditions

7.1. The Buyer agrees to the mandatory terms of this Agreement.

7.2. The Seller has the right to refuse to place an Order for persons expressing disagreement with the terms.

7.3. The legislation of the Republic of Kazakhstan applies to the Agreement and relations.

7.4. All disputes and disagreements will be resolved through negotiations.

7.5. If an agreement is not reached, the dispute will be submitted to a judicial body at the Seller's location.

8. Seller's Requisites

Limited Liability Partnership "Tanda App", BIN 251040031736, E‑mail: info@tandakids.kz Tel.: +7 777 773 3146 Address: Almaty, Auezov district, Microdistrict 1, Zhubanova st., house 68